uvex Technical Support Services

uvex-safety is committed to the design and production of product ranges which respect the maxim that ‘one size does not fit all’ – enabling Personal Protective Equipment (PPE) solutions to be tailored to individual requirements – delivering absolute consistency of protection and performance levels.

uvex recognises the importance of surrounding the ‘product’ with an array of support services which are tailored to assist PPE decision makers in selection and safety strategy implementation ensuring that PPE wearers derive maximum benefit in terms of protection and “issue free” wearability.

Our highly qualified Technical Services Division are on hand to provide assistance in areas such as site services (e.g. helping companies achieve "Fit2Fit" accredited face fit competency), process support (e.g. safety prescription eyewear ordering), product selection and trials, customised training, safety strategy implementation and information exchange.

Process support

Safety Prescription Eyewear - Online order procedure

  • Time and cost effective
  • Permanent traceability and control
  • Environmentally friendly
  • Secure and discreet

Pupil recognition system

  • Unique screen/software based Rx measurement process
  • Saves time lost when visiting opticians
  • Cost and administration effective
  • Accurate and reliable
  • 100% traceable
  • Management in your hands

Online question and answer

  • Expert advice
  • Problem solving
Process Support
Product selection

Onsite application assessment

  • uvex specialists review site and location issues alongside Health and Safety Managers
  • Consideration of environmental factors

Product sampling

  • Formal structured wearer trials
  • Range definition

Glove expert system

  • Comprehensive platform to enable the best match between defined chemicals and appropriate safety gloves
  • Permanent visual record of selection
  • Translation into customised application / risk versus product posters
Product Selection
Customised training

Customised training programmes - wearers

  • Customers PPE goals
  • Why PP makes sense
  • Regulation and legislation
  • Standards
  • Products - features, benefits, basis for selection, care and maintenance and wearability
  • Parallel best practice
  • Soft copy - hard copy
  • Train the trainer / supervisor
  • Higher level content
  • Face fit testing - BSIF Fit2Fit (RPE) accreditation

uvex academy - Furth, Germany

  • Manufacturing process - uvex PPE - building confidence and awareness of available technology
  • EN test laboratory - real time access to test standards for PPE
Customised training
Safety strategy implementation

Best practice workshop

  • Relevant examples of best practice supporting product introduction
  • Managing resistance to change
  • Immersion in communication content

Product implementation plan

  • Structured support programme
    • Locations
    • Message content
    • Trails
    • Teething problems
    • Training and education
    • Issue management
Safety strategy implementation
Information exchange

Access to uvex library

  • Extensive product technical data
  • Certificates of conformity
  • Legislation and regulation
  • Standards

Product information

  • Applications
  • Features
  • Care and maintenance

Best practice

  • Industry experience
  • Cost in use - economic benefit models
  • Quality control
  • Product development
Information exchange
Site services

Multi-location product support

  • Toolbox talks - customised
  • PPE implementation support
  • Visual / graphic message boards
  • Wearer issue resolution

Face fit test training

  • Fit2Fit accredited training support
  • Trainer attendance certificate

Chemical expert system - safety gloves

  • Extensive database of tested chemicals
  • Easy access
  • 3 search options
    • quick search
    • advanced search
    • customised login facility
  • Direct contact with uvex glove experts
Site services
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Want to find out more?

To find out more about any of the services offered by uvex, contact:

Nigel Day - Technical Support Services Manager - 07768 616 788

Matthew Marsh - Technical Support Services Executive - 07815 425 391

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