Optician's Online Portal

Designed specifically for opticians

You can submit orders using via the uvex Optician’s portal. The portal speeds up processing by clearly highlighting all mandatory fields, and submissions can only be completed once these are filled in. This reduces errors and follow-up queries.

Our portal brings many benefits both in terms of making the administration of uvex prescription safety eyewear quick and easy and also improving the customer experience.

What are the benefits?

✔ Mandatory fields ensure complete and accurate orders, reducing delays.
✔ Helpful prompts highlight missing information or technical issues, guiding you to choose an alternative frame.
✔ Real‑time alerts let you know if employer approval or a purchase order is needed, helping you manage patient expectations.
✔ Orders without queries go straight into production, speeding up turnaround times. In straightforward cases, single‑vision orders may be completed within five working days.
✔ You can view the live status of all orders at any time.

Intuitive system

The system contains clearly defined mandatory fields to be completed for orders to be processed, significantly alleviating queries and speeding up manufacturing for our customers.

Time saving

Messages will pop up advising if items have been omitted or if, for a technical reason, the spectacles cannot be manufactured and another frame or lens choice should be made, all while the employee is in the store.

Real time information

Orders without queries will go straight into manufacture helping to save valuable time and increase the speed by which the customer will receive their safety spectacles. You can review the status of orders at any time.

Already have an account?

Download the uvex optician's guide

Find out more

To find out more about our optician's online portal, contact our prescription department using the details below:

Prescription department
UVEX SAFETY (UK) LTD
uvex House, Farnham Trading Estate
GU9 9NW Farnham, Surrey
United Kingdom

Telephone: 01252 731200

help-prescription@uvex.co.uk

Benefits for Authorising Officers

Find out what the benefits of the prescription online ordering system are to authorising officers

BACS payments

By using the portal, your dispensing and sight test fees will be paid via BACS. Whilst this is not compulsory, it is advisable to minimise your bank charges.
Payments will be made twice a month (15th and 30th or next working day) alleviating time spent administering cheques.
Upon receipt of a completed pair of spectacles, login to the portal, find the order and mark as received. This will then trigger the BACS payment for the next run and acts as a guarantee that orders have not been lost in the post.
Should you forget to mark an order as received, a reminder will be sent via email after a couple of days.
If required, a BACS advice note will also be sent to you via email, so you can easily match payments with orders.
If you prefer to continue receiving cheques, no further action is required on the portal. Instead, you will receive a cheque with the completed spectacles.
Please note that using the portal, is the only way you can receive your fees by BACS.

When you are ready to register, please visit prescription.uvex-safety.co.uk to complete the simple registration process.

_{The portal is compatible with Internet Explorer 10 or above, Mozilla Firefox, Chrome, Edge, or Safari on Apple devices.}